Get your claim to us before 3 PM ET Monday – Friday, and well have it processed and paid within one business day. To get started today, be sure to enroll in Claims Direct Deposit at aflac.com/mypolicy.
Can you cancel Aflac at any time?
You can cancel individual Aflac policies at any time.
How much does Aflac pay for?
Accident Emergency Treatment Benefit Aflac will pay $120 for the insured and the spouse, and $70 for children if a covered person receives treatment for injuries sustained in a covered accident. This benefit is payable for X-rays, treatment by a physician, or treatment received in a hospital emergency room.
How do I get my money back from Aflac?
Additional reimbursement forms can be obtained at aflac.com or via the IVR at 1-877-353-9487. Fax your completed Flex One Request for Reimbursement Form and all documentation to: 1-877-FLEX-CLM (1-877-353-9256). Please allow 48 hours for the receipt of your faxed form before calling to inquire about your reimbursement.
Do I get my money back if I cancel AFLAC?
Aflac doesnt give refunds when you cancel your individual insurance plan, but you will still be covered by the end of that month. For terminations of Aflac life insurance with a cash value, you can expect your money back when the policy expires.