Question: Why is my HIK connect not working?

Make sure your phone has connected to a Wi-Fi network. Make sure the device is powered on and then tap OK on the Initialize Device page to enter the Network Connection page. Note: If you have set the device before, you should reset the device. Tap How to Reset and follow the instructions to reset your device.

What to do if HIK-Connect is offline?

Open the Main Menu by clicking the Cog icon and then browse to Network > TCP/IP. Set your Preferred DNS Server so that it is the same as your IPv4 Default Gateway and set your Alternate DNS Server to 8.8. 8.8 and press Apply. To check if this has worked browse to Network > Advanced > Platform Access.May 7, 2021

How do I reset HIK-connect?

Steps: On the Hik-Connect login page, tap Forgot Password. Tap Reset by User Name/Email Address or Reset by Mobile Phone Number. Input the user name or the email address on the Verify Account page if you select Reset by User Name or Email Address.

How do I connect my Hikvision camera to my phone?

How to Use Hik-Connect on Mobile for both iOS and Android?Download the “Hik-Connect” app from the iOS app store or Google Play. How to Use Hik-Connect on Mobile (iOS and Android)Open the app. Now you have two options: either login your Hik-Connect account, or add your device to the Hik-Connect App directly.

How do I update HIK-Connect app?

AdministratorOpen Hik-Connect if you have it already installed, and press the Upgrade Now button in the popup.Press Download when the prompt to do so appears at the bottom of your screen.Select Install when the prompt to do so appears at the bottom of the screen. •Feb 28, 2020

Is there a problem with Hikvision?

Security experts have long alleged that Hikvision technology is insecure, and that poorly-written code could allow unauthorized users to access cameras metadata and video footage. The main risks concerning Hikvisions questionable cybersecurity track record are well founded.

How do I get my CCTV back online?

You can reset your home router and/or modem. A) Power off the camera (unplug the camera, or hold the button down for 5 seconds until the lights turn off; press it to turn it back on after about 1 minute.) 3. If the camera is still offline, you can factory reset your camera.

How can I reset my Hikvision CCTV?

To reset your camera back to factory defaults:Disconnect the power supply.Press and hold the reset button.Keep holding the reset button and restore the power supply.Continue to hold the reset button for a further 10 seconds.Release the button and allow the camera to complete a restart/reboot.13 Mar 2018

Why is my hikvision account frozen?

Why the message the device is locked shows up? The Hikvision devices have a mechanism to protect themselves from unauthorized access. If somebody tries to enter a wrong password 5 times in a row, the login is blocked for 30 minutes, and a message the device is locked is displayed.

How do I access my camera on HIK-connect?

How To Add Your Device and View Your Cameras With The Hik-Connect AppEnter your CloudP2P (also known as Guarding Vision or Hik-Connect) credentials to login to your account.Tap the plus sign in the center of the screen to add a new device via QR Code. Use your phones camera to scan the QR Code.

How can I connect my CCTV to my phone?

HOW TO CONNECT CCTV TO ANDROID OR IPhone ?Step 1: CONNECT DVR TO MONITOR DIRECTLY. Step 2: CONFIGURE CCTV DVR SETTINGS. Step 3: NOW CONFIGURE WIFI ROUTER FOR DVR. Step 4: CONNECT DVR TO WIFI VIA LAN CABLE. Step 5: CHECK THE SETTINGS. Step 6: NOW CONNECT TO ANDROID PHONE.

Why is Hikvision banned?

Hikvision was banned for federal use in 2018, added to a government blacklist in 2019 and barred from buying components from U.S. companies last year on claims that its surveillance technology had aided the Chinese military. after reports that she had registered as a Hikvision agent.

How do I download Hik-connect new version?

Hik-Connect Android Install1 › Find the app: › On your Android phone, go to Google and type in “Hik-connect”. 2 › Download and install the app: › Select “Download”, then “Install”. 3 › Opening the app: 4 › Register for an account. 5 › Contact us and we will add your devices. 6 › Accessing your devices.3 Nov 2020

Can hikvision be trusted?

So how secure are Hikvision cameras? The fact is, despite their huge slice of the CCTV market, Hikvision have one of the best records in the industry for preventing security vulnerabilities, and publicising them transparently when they do occur.

How do I reset my Hikvision NVR to factory settings?

2:148:08Forgot Hikvision Password? See How To Reset/Restore - YouTubeYouTube

How can I unlock my Hikvision account?

Hikvision - Device is locked messageShut down the app completely then relaunch.Reboot the video recorder.Delete the video recorder from the app then re-add (after writing down all connection information for the recorder)Uninstall the app then reinstall.

How do I factory reset my Hikvision IP camera?

1:213:39Factory reset Hikvision IP camera - YouTubeYouTube

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